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We realize no matter how careful we are, and no matter how well we evaluate each product, mechanical devices can occasionally fail. 

 

Knowing this we want to make sure we get you back to using your cap or visor ASAP.  

 

Simply fill out the form and we will send you a replacement retractor within 48 hours.

 

We apologize for any inconvenience this may have caused you. We know how much our customers have come to rely on their Behind™ Headwear.